Our principal focus has been to establish a more structured approach to managing ESG around the Group and at a business level there are a significant number of actions and initiatives underway.
Sustainability framework
Our principal focus has been to establish a more structured approach to managing ESG around the Group and at a business level there are a significant number of actions and initiatives underway. We have challenged ourselves to develop our ESG Roadmap, in which we reflect on our progress to date and begin to map out the work the Group plans to undertake over the next two years, and in the longer term, in order to make progress towards our 2040 ambitions.
Read more in the ESG section of our Annual Report and Accounts
Our approach to ESG
During the year, the Board reviewed and revised the Group’s ESG strategy. The sustainability framework consists of four strategic objectives that reflect the Group’s values and are designed to ensure that the Group takes a proactive and responsible approach to the way it operates. Together with stakeholders and across the three businesses, the Group is working to deliver long-term sustainable value.
a culture of safety
Safety material issues:
- Safety first
- Road risk management
- Fleet management
in our people
People material issues:
- Employee engagement
- Training and development
- Diversity and inclusion
strong partnerships
Partnerships material issues:
- Customer relations
- Supply chain management
- Community relations
the environment
Environment material issues:
- Operating responsibly
- Climate change and carbon
We aim to create a culture of safety to protect our employees and the wider community. Our ambition for 2040 is to reduce accidents and incidents to a minimum level with a zero harm target. The principal targets are RIDDOR frequency rate and Lost Time Incident Frequency (‘LTIF’) rate.
Our aim is to build a workforce for the future where our people are healthy, happy and can fulfil their potential. Our ambition for 2040 is to deliver a culture of equality, diversity and inclusion supported by a programme of development in place for every employee. The principal target is Employee NPS.
We aim to collaborate and innovate with our customers and suppliers to deliver sustainable solutions. Our ambition for 2040 is to develop long-term, mutually beneficial relationships with customers and suppliers to maximise efficiency and resilience across our supply chain. The principal target is On Time in Full (‘OTIF’) rate.
We aim to reduce carbon emissions and waste across our value chain and champion environmental stewardship. Our ambition for 2040 is to reduce our internal carbon footprint and operate responsibly through energy efficiency, waste reduction, fleet efficiency and adoption of low emission technology. The principal target is miles per gallon or, where more appropriate, miles per drop. The Group also closely monitors Scope 1, 2 and 3 emissions as part of our environmental reporting.
Number of RIDDORs
10
+25.0%
Employee net promoter score
6.6
-7.0%
Group OTIF
Scope 1, 2 and 3 emissions (tCO2e)
1,846,542
-1.6%
Focus on:
The Dome Youth Zone in Crewe
Becoming a Founder Patron of The Dome Youth Zone in Crewe reflects the Group’s passion to support the communities where our colleagues and their families and our future colleagues call home.
Once it is opened in spring 2026, The Dome Youth Zone will be an independent charity. It will be part of the growing OnSide Network of 15 Youth Zones nationwide, supporting more than 55,000 young people annually. Youth Zones are open to young people aged between eight and 19 seven days a week, for just £5 annual membership and 50p a visit.
Young people who sign up will have access to an indoor climbing wall, four-court sports hall, training kitchen, music room with a recording studio, fully equipped gym, boxing suite, dance and drama studio, 3G kick pitch, arts and crafts room and enterprise and employability suite.
Chris Belsham believes “the people of Crewe are fundamental to the success of our Group and given that three of our businesses, NWF Fuels, Boughey and NWF Agriculture, have considerable presence close to Crewe, we hope that our support of The Dome can make a real difference to young people’s life chances. We also aim to work with The Dome team to create a pathway to employment”.
