Our principal focus has been to establish a more structured approach to managing ESG around the Group and at a divisional level there are a significant number of actions and initiatives underway.
Our principal focus has been to establish a more structured approach to managing ESG around the Group and at a divisional level there are a significant number of actions and initiatives underway. We have challenged ourselves to develop our ESG Roadmap, in which we reflect on our progress to date and begin to map out the work the Group plans to undertake over the next two years, and in the longer term, in order to make progress towards our 2040 ambitions.
Click here to view the ESG section of our Annual Report and Accounts 2023.
The health, safety and welfare of our employees and the wider community are a top priority in our operations across all of our divisions. Our safety practices are overseen by Health and Safety Officers and are assisted by the engagement of specialist external advisors. Regular audits are undertaken as well as internal monthly and external annual reporting to the Board. Whilst the incidence of RIDDOR reportable accidents has disappointingly increased in the current year, we are confident that this is not an indication of a less safe working environment following a root cause analysis of each incident.
Our long-term success is dependent upon our people. We are committed to building a workforce for the future where our people are healthy and happy and can fulfil their potential. We recognise that engaged employees, who feel valued, are crucial to our business, and it also means they continue to be motivated and deliver the best possible service to our customers. This year through targeted actions, we have successfully increased our eNPS score, and reduced our voluntary labour turnover.
The strength of our partnerships is at the heart of every decision we make. We continue to seek new ways to collaborate and innovate with our customers and suppliers to deliver long-term sustainable value. A key workflow this year has been the introduction of our Supplier Code of Conduct to codify our commitment to conducting our business sustainably and responsibly.
We strive for continual improvement when it comes to our environmental performance, monitoring carbon emissions and waste across our supply chain and promoting a healthy environment.