1. HOW DO I KEEP UP TO DATE WITH NWF GROUP PLC'S ACTIVITIES AND LATEST NEWS?
Details of significant activities and developments can be found in our latest Annual/Interim Report and Regulatory New Service announcements.

2. I WOULD LIKE TO BE SENT A COPY OF THE NWF GROUP PLC ANNUAL/INTERIM REPORT, HOW DO I GO ABOUT THIS?
To receive a copy of the Annual/Interim Report please complete the email request form provided.

3. WHEN DOES NWF GROUP PLC ANNOUNCE THEIR FINANCIAL RESULTS?
Please see our financial calendar.

4. WHEN IS THE NEXT NWF GROUP PLC ANNUAL GENERAL MEETING?
Please see our financial calendar.

5. HOW CAN I FIND OUT HOW MANY NWF GROUP SHARES I HOLD?
NWF's registrars, Capita Registrars, manage the NWF Group shareholder register. Please contact Capita Registrars and they will advise you accordingly.

6. IF I CHANGE MY HOME ADDRESS WHO DO I NEED TO CONTACT TO ENSURE I STILL RECEIVE SHAREHOLDER INFORMATION?
NWF's registrars, Capita Registrars, manage the NWF Group shareholder register. Please confirm your name, previous and new addresses to Capita Registrars, in writing or via email and they will update the register accordingly.

7. I HAVE LOST MY SHARE CERTIFICATE WHAT SHOULD I DO?
NWF's registrars, Capita Registrars, manage the NWF Group shareholder register. Please contact Capita Registrars, they will carry out the appropriate checks and issue a replacement share certificate.

8. HOW DO I SELL MY NWF GROUP PLC SHARES?
You may use a share dealing service such as those offered by High Street Banks or Stockbrokers.

9. WHERE IS NWF GROUP LISTED?
NWF Group plc shares are traded on the AIM market of the London Stock Exchange.

10. WHAT KIND OF DIVIDEND CAN I EXPECT AS A SHAREHOLDER?
Please see our dividend history page to see how much we have paid shareholders over recent years.

11. WHERE IS THE PRICE OF OUR SHARES QUOTED ON THE STOCK EXCHANGE?
The FTSE ticker for NWF Group is NWF. Prices are listed daily within the support services category of the shares section of the Financial Times, Evening Standard and Telegraph Newspapers.

12. I HAVE RECENTLY CHANGED MY NAME – WHAT SHOULD I DO?
Please write to Capita Registrars giving:

• your old name;
• your new name; and
• a copy of any legal documentation, such as a marriage certificate or deedpoll.

If your name had changed as a result of a separation or divorce, and you wish to revert to your maiden name, a copy of your birth certificate is required.
Further information can be obtained from Capita Registrars.

13. HOW MANY SHARES ARE IN ISSUE?
As at 10 November 2011 there were 47,176,260 ordinary shares of 25p in issue.

14. WHO ARE NWF GROUP PLC'S DIRECTORS?
Details of Directors and senior management can be found on the Corporate governance section of our website.

15. WHO ARE NWF GROUP PLC'S PRINCIPAL ADVISERS?
Details of principal advisers can be found on the Corporate governance section of our website.